Privacy Policy

Tresmontana Ltd

Document Ref: TM-PRIV-001 | Issue Date: March 2025 | Review Date: March 2027

1. Introduction

Tresmontana Ltd ('we', 'us', 'our') is committed to protecting your personal data and respecting your privacy. This policy explains what personal data we collect, how we use it, who we may share it with, and what rights you have under applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For the purposes of data protection law, Tresmontana Ltd is the Data Controller. Our registered address is Collingwood Buildings, 38 Collingwood Street, Newcastle upon Tyne, NE1 1JF.

If you have any questions about this policy or how we handle your personal data, please contact us at: gdpr@tresmontana.com

2. What Data We Collect

We may collect and hold the following categories of personal data:

Personal contact details — name, title, postal address, telephone number, and personal email address
Business contact details — job title, company name, business address, and business contact information
Financial information — bank account details and tax or VAT status, where required for the performance of a contract
Website usage data — IP address, browser type and version, pages visited, time zone settings, and cookie data
Communications — records of correspondence or enquiries you send to us

3. How We Collect Your Data

We collect personal data directly from you when you contact us by phone, email, or via our website; when you enter into a contract with us for the provision of services; and when you complete enquiry or contact forms on our website. We may also receive your data indirectly from your employer or the organisation on whose behalf you engage with us.

4. How We Use Your Data

We use personal data for the following purposes:

To fulfil and manage contracts for the provision of NDT, Lifting Equipment Examination, or Rope Access services
To communicate with clients, prospects, and suppliers in connection with our business activities
To maintain accurate business records and comply with legal and regulatory obligations, including health and safety reporting
To respond to enquiries, complaints, or requests
To send relevant marketing communications to those who have consented or where we have a legitimate interest in doing so
To monitor and improve the performance and security of our website

5. Lawful Basis for Processing

We process personal data on the following lawful bases:

Contract — where processing is necessary to perform a contract with you or to take steps at your request before entering a contract
Legal obligation — where processing is required to comply with a legal or regulatory obligation, including health and safety and tax obligations
Legitimate interests — where processing is in our legitimate business interests and does not override your fundamental rights and freedoms
Consent — where you have provided explicit consent, for example for marketing communications

6. Who We Share Your Data With

We do not sell your personal data. We may share it on a strictly need-to-know basis with the following:

Professional advisors — accountants, legal counsel, and insurers
IT and communications service providers who support our business operations
Regulatory authorities or law enforcement bodies where required by law

All third parties with whom we share data are required to handle it securely and in accordance with applicable data protection legislation.

7. Data Retention

We retain personal data only for as long as is necessary for the purposes for which it was collected, and in accordance with any applicable legal or regulatory retention requirements. Contract-related records are typically retained for six years following the end of the contract in line with limitation periods under the Limitation Act 1980. We will securely delete or anonymise data that is no longer required.

8. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

Right to be informed — to receive clear information about how your data is used, as provided by this policy
Right of access — to request a copy of the personal data we hold about you
Right to rectification — to ask us to correct inaccurate or incomplete data
Right to erasure — to request deletion of your data where no overriding legal basis exists for continued processing
Right to restrict processing — to ask us to pause processing of your data in certain circumstances
Right to data portability — to receive your data in a structured, machine-readable format where applicable
Right to object — to object to processing based on legitimate interests or for direct marketing purposes
Right to withdraw consent — where processing is based on consent, to withdraw it at any time

To exercise any of these rights, contact us at gdpr@tresmontana.com. We will respond within one month. You will not be charged for exercising your rights.

9. Cookies

Our website uses cookies to enable core functionality, monitor usage, and improve your experience. Please refer to our separate Cookie Policy for full details. You can manage your cookie preferences via your browser settings.

10. Complaints

If you are unhappy with how we have handled your personal data, please contact us in the first instance so we can try to resolve the matter. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at any time.

ICO contact details: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Helpline: 0303 123 1113. Website: ico.org.uk

11. Changes to This Policy

This policy will be reviewed at least every two years or following significant changes to legislation or our data processing activities. The current version will always be available on our website.

Signed:

_______________________________

Mark Guthrie

Managing Director, Tresmontana Ltd

Date: March 2025

Review Date: March 2027

Privacy Policy

Privacy Policy​

Tresmontana Ltd​

Document Ref: TM-PRIV-001 | Issue Date: March 2025 | Review Date: March 2027

​

1. Introduction

For the purposes of data protection law, Tresmontana Ltd is the Data Controller. Our registered address is Collingwood Buildings, 38 Collingwood Street, Newcastle upon Tyne, NE1 1JF.

If you have any questions about this policy or how we handle your personal data, please contact us at: gdpr@tresmontana.com

​

2. What Data We Collect

We may collect and hold the following categories of personal data:

Personal contact details — name, title, postal address, telephone number, and personal email address

Business contact details — job title, company name, business address, and business contact information

Financial information — bank account details and tax or VAT status, where required for the performance of a contract

Website usage data — IP address, browser type and version, pages visited, time zone settings, and cookie data

Communications — records of correspondence or enquiries you send to us

​

3. How We Collect Your Data

4. How We Use Your Data

We use personal data for the following purposes:

To fulfil and manage contracts for the provision of NDT, Lifting Equipment Examination, or Rope Access services

To communicate with clients, prospects, and suppliers in connection with our business activities

To maintain accurate business records and comply with legal and regulatory obligations, including health and safety reporting

To respond to enquiries, complaints, or requests

To send relevant marketing communications to those who have consented or where we have a legitimate interest in doing so

To monitor and improve the performance and security of our website

​

5. Lawful Basis for Processing

We process personal data on the following lawful bases:

Contract — where processing is necessary to perform a contract with you or to take steps at your request before entering a contract

Legal obligation — where processing is required to comply with a legal or regulatory obligation, including health and safety and tax obligations

Legitimate interests — where processing is in our legitimate business interests and does not override your fundamental rights and freedoms

Consent — where you have provided explicit consent, for example for marketing communications

6. Who We Share Your Data With

We do not sell your personal data. We may share it on a strictly need-to-know basis with the following:

Professional advisors — accountants, legal counsel, and insurers

IT and communications service providers who support our business operations

Regulatory authorities or law enforcement bodies where required by law

All third parties with whom we share data are required to handle it securely and in accordance with applicable data protection legislation.

​

7. Data Retention

​

8. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

Right to be informed — to receive clear information about how your data is used, as provided by this policy

Right of access — to request a copy of the personal data we hold about you

Right to rectification — to ask us to correct inaccurate or incomplete data

Right to erasure — to request deletion of your data where no overriding legal basis exists for continued processing

Right to restrict processing — to ask us to pause processing of your data in certain circumstances

Right to data portability — to receive your data in a structured, machine-readable format where applicable

Right to object — to object to processing based on legitimate interests or for direct marketing purposes

Right to withdraw consent — where processing is based on consent, to withdraw it at any time

To exercise any of these rights, contact us at gdpr@tresmontana.com. We will respond within one month. You will not be charged for exercising your rights.

9. Cookies

Our website uses cookies to enable core functionality, monitor usage, and improve your experience. Please refer to our separate Cookie Policy for full details. You can manage your cookie preferences via your browser settings.

10. Complaints

If you are unhappy with how we have handled your personal data, please contact us in the first instance so we can try to resolve the matter. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at any time.

ICO contact details: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Helpline: 0303 123 1113. Website: ico.org.uk

​

11. Changes to This Policy

This policy will be reviewed at least every two years or following significant changes to legislation or our data processing activities. The current version will always be available on our website.

Signed:

_______________________________

Mark Guthrie

Managing Director, Tresmontana Ltd

Date: March 2025

Review Date: March 2027

Privacy Policy

Tresmontana Ltd